Useful Links and Resources

On this page, you will find useful links and troubleshooting tips for some of our donor partners. With a focus on providing other options to organizations that may not be eligible for specific donors or the TechSoup Canada program as a whole, there are also links below to outside software resources available to nonprofits and charities, including discounted software programs available directly from certain donor partners.

• Adobe
• Cisco
• Microsoft
• Symantec
• Other Suppliers of Donated or Discounted Software and Technology Products

Adobe

• Adobe KnowledgeBase: This is a primary search page for the Adobe Knowledgebase where one can find techinical support. Please note: this site is intended for Adobe Retail Products so not all information will be pertinent to discounted software accquired from TechSoup Canada. The links below are some specific areas from this site that may be helpful.
• Activating or Deactivating Adobe products
• Serial number not accepted
• Troubleshooting Download Manager

Cisco

• Cisco Corporate Citizenship Report (pdf)
• Cisco Networking Academy Program
• Community and Philanthropy
• Corporate Citizenship
• Grants and Product Donations
• Education and Economic Development

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Microsoft

• Microsoft Digital Literacy Curriculum
  Whether you are entirely new to computing or have some experience, this curriculum will help you develop a fundamental understanding of computers. From using the Internet, to sending e-mail, to creating a résumé, the Digital Literacy Curriculum helps you develop the essential skills you need to begin computing with confidence ~

  • Computer Basics
  • Internet and the WorldWide Web
  • Productivity Programs
  • Computer Security & Privacy
  • Digital Lifestyle

  To find out more, please visit Microsoft Digital Literacy.

• Licensing Programs for Healthcare and Life Sciences
  Microsoft licensing programs offer healthcare and life sciences organizations of any size the right options for buying and managing multiple software licenses.

• TechSoup Guide to eOpen This guide is a comprehensive walk through the process of retrieving Microsoft licenses from the eOpen site as well as making the most of your Software Assurance.

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Symantec

• Community Programs
• On-line Knowledge Base

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Other Suppliers of Donated or Discounted Software or Technology Products

• Adobe Software Donations Program
• Gifts In Kind 
• Microsoft Charity ReSellers List
• Salesforce Foundation

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