Customer Service

Call or email us for customer service questions about TechSoup Canada's Product Donations Program.

You can also find answers to common questions in our Help & Support section.

If you are inquiring about your organization's qualification status, please visit the "My Account" link where your organization qualification is listed as well as the donor partners that your organization is currently eligible for.

If this is an urgent matter for example regarding problems ordering or processing payment, please leave a message with your name, organization name, description of the issue, contact telephone number and best time to call. We will contact you within one business day.

e: customerservice@techsoupcanada.ca
t: 1-855-281-5499 (toll free)
f: 1-855-231-1310 (toll free)

Nous parlons français!

Hours of Operation:

Phones:
English: 10am - 4pm EST Monday - Thursday
Français: 10am - 4pm EST Monday - Wednesday
Phones are closed Friday, Saturday and Sunday

Email:
9am - 5pm EST Monday - Friday
Email is closed on Saturday and Sunday

Phones and email are closed for Canadian statutory holidays. We will be closed for Victoria Day on Monday, May 20.

Product Returns

(please email us before shipping a return)

TechSoup Canada Returns
#419-215 Spadina Ave
Toronto, ON
M5T 2C7

Social Media

Corporate/Partnership Contact

Jane Zhang, Program Director
Techsoup Canada
@Centre for Social Innovation

#419-215 Spadina Ave
Toronto, ON
M5T 2C7

You can also leave a message using the contact form below:

In order for us to best serve you, please include your name, organization name, description of the issue, contact telephone number in the body of your message.