Our phones will be OPEN until 6:00PM EDT today to help you with year-end!
Nos téléphones sont ouvert aujourd'hui jusqu'à 6 PM Heure de l’Est pour vous aider avec la fin de l’année fiscale!
May 13, 2011
By: Tierney Smith
The Rexdale Women's Centre is an independent, not-for-profit, voluntary agency that serves immigrant, newcomer and refugee women and their family members residing in the Greater Toronto Area. They work to enhance clients’ individual functioning skills and facilitate their access to resources, agencies and community services. This includes settlement services, English language classes, violence prevention services, children’s services, family support services, and post-settlement services, among others.
Before knowing about TechSoup Canada’s donations program and other charity pricing programs, Rexdale Women’s Centre simply would not be able to afford the technology they needed. According to their IT Manager, “the budget didn’t let us buy good programs, good computers and everything. Right now it’s much, much easier.” Data tracking was limited and mostly done through spreadsheets.
With software requested through the donations program, Rexdale Women’s Centre has set up a server with a database that tracks information about their clients and what services they are accessing. Using a Virtual Private Network (VPN), all front-line staff can access the server from wherever they are - including the Centre’s three main locations and over 30 satellite locations. Allowing staff to enter data without coming back to the main office saves significant time and means that data is always current.
|Women attend a language class at Rexdale Women's Centre. Computers run Windows XP and Microsoft Office, requested through the donations program.
Through the purchase of Microsoft Exchange Server Rexdale Women’s Centre is better able to manage their communication system with internal and external groups, with a global address list available to users from anywhere. This allows the Centre to have greater control of setting customized filters and monitoring usage and flow of communication to and from the Centre. With the addition of the Policy Patrol the Centre is more efficient at managing spam and inappropriate communication.
To be able to make sense of all the data that they are collecting, Rexdale Women’s Centre requested Crystal Reports from SAP. The reports that their IT Manager has set up are extremely useful for analysing and visualizing information. The insight provided by these reports helps staff to make better decisions and build relationships with funders through:
Rexdale Women’s Centre has received donated products through TechSoup Canada, including: