Donated product will be distributed under this program to qualified organizations only, not to individuals.
Eligible organizations may request one donation of Cisco products per fiscal year (1 July – 30 June) with administrative fees totaling up to $2,000 USD.
Affiliates of a national organization (such as the YMCA and the American Red Cross) that has more than 20 locations (even if those affiliates are considered separate entities and are not funded by the national organization) are not eligible for Cisco donations.
After the TechSoup Canada request process is complete, the TechSoup Canada Cisco account management team might request additional information to verify that the organization matches the Cisco philanthropy guidelines. In particular, an organization must be able to show that their focus is serving economically disadvantaged people.
Cisco requests may not include non-Cisco item requests. Any non-Cisco items must be requested separately so they are not subject to the Cisco processing delay.
To be eligible for a Cisco donation, an organization must have an annual budget of no more than $10 million USD (your organization's most recent total revenue as reported on your tax form), have a unique tax ID, and fall within one of the Cisco-approved nonprofit categories listed below.
Direct-service charity organizations that primarily serve economically disadvantaged people are eligible to receive Cisco donations. Please make sure that your organization's primary mission and services correspond to one of the following organizational types:
- Health services: hospital auxiliaries; health clinics; rural medical facilities; blood banks; mental health care facilities
- Housing services: low-income housing; low- and moderate-income housing; instruction and guidance on housing
- Education, job training, and literacy support: apprentice training; other instruction and training; job counseling or assistance; remedial educational services
- Emergency or disaster aid: aid to people in the event of a disaster; controlling the effects of a disaster; educating or preparing individuals before disasters occur
The following types of organizations are not eligible to receive Cisco donations through this program:
- Faith-based organizations. However, organizations whose primary mission is nonreligous might be able to register with an organization type that is eligible for Cisco donations.
- Legislative and political advocacy groups
- Youth services organizations other than those listed above for education, job training, and literacy support to underserved populations
- Inner city or community organizations, except for community service organizations
- Radio, television, media, publishing programs, or training
- Foundations, lending, grant-making organizations, or organizations that provide funding or loans
- Schools & scholarships: Public schools or school systems, Private schools, Charter schools, School foundations, Booster clubs or other fundraising organizations affiliated with particular school, Colleges, universities, Scholarships/stipend programs of any kind
- Charities that offer Cisco Networking Academy training programs even if they were previously accepted for Cisco grants and those who instruct Networking Academy curriculum as a single or separate component of their overall mission and/or services
- Referral services
- Animal care services and facilities
- Scientific research activities
- Sports Activities and services
- Day care centers
- Legal aid, credit counseling, and civil rights activities
- Art, cultural, and environmental education organizations
- Rescue and emergency services — fire departments (including volunteer) and ambulance and helicopter services
- Hospitals and nursing homes
- Outpatient services
- Any organization that advocates, supports, or practices discrimination based upon age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background
All Cisco products include five years of Cisco SMARTnet service and support on both hardware and software. After that coverage expires, donation recipients are strongly encouraged to renew their SMARTnet service and support agreement annually, for as long as they own the equipment or until that equipment is declared end of life (EOL) and no longer supported by Cisco.
An organization may receive no more than one donation of Cisco products per fiscal year.
Requests may be partially fulfilled: Due to the nature of the network design, product availability, and fiscal year schedules, all product donations are subject to change or delay without notice. Cisco reserves the right to substitute functionally equivalent products for any request.
Cisco products may not be transferred or resold.