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How Much Can I Order?

You can order from any Donor Partner you are approved for, anytime you want - so long as you stay within your allotment. What does that mean? Allotment is the amount of products you may request within a specific time period from each Donor Partner: this is called your ordering cycle. 

Ordering cycles fall into the following four categories:  

    1. Donor Partners with a fiscal year end - cycle begins July 1 and ends June 30.
    2. The Microsoft Donations Program -  cycle begins the date of your first order and ends two years later on the same date (e.g. July, 1, 2013 to July, 1, 2015).   
    3. Donors with a one time donation - get one donation through TechSoup Canada and renew directly through the Donor partner. Note - renewal rates may apply.  
    4. Donors with no limits - order whenever and however many you want!

        Donor Programs with a Fiscal Year

        The majority of our donor partners limit the number of products you may request between July 1st and June 30: our donor’s fiscal year. Your cycle with those donors resets July 1st.  This means you can order from these donors again, but remember, any unused allotments DO NOT ROLL OVER TO THE NEXT YEAR. Use it or lose it!

        As an example, the Atlas Business Solutions Donation Program allows qualified organizations one donation of Staff Manager per fiscal year (July 1 to June 30). Had you already received a donation of Staff Manager this year, you wouldn't be able to request anything from Atlas until July 1, when the program resets. After that, you could request another copy - and so on. This wouldn't mean you couldn't order from another program. Each Donor Partner is separate - they don't impact each other.

        How do you know if you've already met your yearly allotment?

        Log in to your account, click on "My Account" and check the "Request History" tab. 

        Donor Partner Ordering Cycle Allotment Donation Details
        Adobe July 1 to June 30 Four licenses of individual products, such as Acrobat Pro, Photoshop Elements and Premiere Elements Bundle Our Adobe products are often out of stock. Sign up for our Product Alert to find out when products come back into stock
        Alpha Software July 1 to June 30 One license per fiscal year Nonprofits needing additional copies may contact Alpha Software directly for special nonprofit discounts
        Amazon Web Services July 1 to June 30 One initial grant for the lifetime of the organization. But organizations may request one grant renewal within the fiscal year. The initial grant and the grant renewal are or US$2,000 in Amazon Web Services credits.
        Atlas Business Solutions July 1 to June 30 One license per fiscal year Staff Manager includes 30 days of free customer support, after which the rate is $35 a call. If organizations need more capacity, they can upgrade at a reduced rate of $79
        Autodesk Cloud July 1 to June 30 Two subscriptions for each product per fiscal year Organizations that have obtained an Autodesk product outside of a donation program within the past three years cannot request an Autodesk product without approval from the Autodesk Foundation.
        Bitdefender July 1 to June 30 Up to 50 user licenses per fiscal year **This product requires a yearly renewal.
        Bytes of Learning July 1 to June 30 One license per fiscal year N/A
        Cisco July 1 to June 30 One order per fiscal year, with admin fees totalling up to $2,500 There is a special application and process required to get Cisco donations. You can access this form under My Account under your Cisco program qualification status.  This application will need to be filled in before each order. 
        CitySoft July 1 to June 30 One license per fiscal year N/A
        CleverReach July 1 to June 30 One donation per fiscal year N/A
        Donor Perfect Donated July 1 to June 30 One product per fiscal year Organizations with annual operating budgets of US$250,000 or less are eligible for donated products.
        Dharma Merchant Services
        July 1 to June 30 One donation per fiscal year This TechSoup Canada offer facilitates organizations' access to the discounted rates, but organizations pay Dharma directly for the discounted services and hardware.
        DocuSign
        July 1 to June 30 Five (5) Standard Edition products and five (5) Business Pro Edition products per fiscal year. N/A
        GoDaddy
        July 1 to June 30 One donation per fiscal year Organizations with annual operating budgets of $10 million or less are eligible to receive this donation. The subscription may be renewed through TechSoup Canada each year.
        Horizon Datasys
        July 1 to June 30 One of each donated product per fiscal year. Unlimited discounted products. An organization may receive one of each donated product and any number of discounted products within a fiscal year.
        Intuit July 1 to June 30

        Up to three licenses per fiscal year. This can be done by requesting three of the 1-user licenses or by requesting a 3-user license

        *You may not request three of the 3-user license

        The Payroll module is not included in this donation and can be purchased as a separate service for a monthly fee through Intuit Canada
        Mailshell July 1 to June 30 Up to 100 licenses per fiscal year Licenses include one year of software updates. After a year, the Mailshell Anti-Spam Desktop software will continue to run, but spam updates will no longer be provided. Each year thereafter, you can choose to receive an additional year of spam updates by requesting a new donation from TechSoup Canada
        MileIQ July 1 to June 30 Up to 50 MileIQ subscriptions per fiscal year MileIQ product requests do not affect product-request limits for the Microsoft Donation Program.
        O and O Software and O and O Syspectr July 1 to June 30 Up to 2 donations may be requested each fiscal year Up to 2 donations from O and O Software andup to 2 donations from O and O Syspectr.
        ReadyTalk July 1 to June 30 An unlimited number of licenses per fiscal year. Each licenses contains access to 5 one-year subscriptions. This donation provides access to five one-year Web Meeting Pro 25 audio and web conferencing subscriptions for $960, a 67 percent discount. After you request this offer and pay TechSoup's administrative fee, you'll then pay ReadyTalk directly for the discounted subscription.
        Symantec - Desktop July 1 to June 30 One Symantec Norton security product — either Norton Small Business or Norton Security — and up to 20 licenses for Norton Utilities. **This product requires a yearly renewal for the latest version. If you request a license in a fiscal year, you will have to wait until July 1st to renew these licenses.
        Symantec - Enterprise July 1 to June 30 Two Symantec products per fiscal year and up to 100 licenses for each product. **This product requires a yearly renewal for the latest version. If you request 100 licenses in a fiscal year, you will have to wait until July 1st to renew these licenses
        Tableau Software July 1 to June 30 Up to 5 products per fiscal year This donation provides a two-year license for one user.
        Telosa Discounted July 1 to June 30   One request per year Available to organizations with annual operating budgets from $50,001 through $500,000 USD. Renewals may be requested through TechSoup Canada
        Telosa Donated July 1 to June 30 One request per year Available to organizations with annual operating budgets less than $50,000 USD. Renewals may be requested through TechSoup Canada
        Tutanota July 1 to June 30 One request per year Available to organizations with annual operating budgets less than $500,000 USD.
        Tutanota For Larger Organizations July 1 to June 30 One request per year Available to organizations with annual operating budgets greater than $500,000 USD.
        Veritas July 1 to June 30 One of each product per fiscal year. Available to organizations with annual operating budgets less than $10 million.

        Exception: The Sumac Silver Donation Program

        Sumac silver is limited to one order per year, but does not have a fiscal year (July 1 to June 30). The ordering cycle begins the day of your purchase. In other words, if you order Sumac Silver on May 15, 2013, you may renew your Sumac Silver donation through TechSoup Canada on May 15, 2014.

        Note - there is also a Sumac Gold donation, but this is a one time ever donation through TechSoup Canada. Renewals of Sumac Gold are available at retail rates directly through Sumac. See "One Time Donations" for more details. 

        Donor Partner Ordering Cycle Allotment Renewal Rate Donation Details
        Sumac Silver One license per year. Renew every year. for the same admin fee, through TechSoup Canada. One $40 admin fee - renew every year through TechSoup Canada

        This donation covers all fees for the software, including online training, unlimited email support and updates. Eligible organizations may renew Sumac Silver each year through TechSoup Canada. 

        Data conversion is not part of this donation. Sumac offers a service that takes care of data conversion for you for a very reasonable rate, or you can do it yourself

         

        The Microsoft Donation Program

        The Microsoft Donation Program has a two-year ordering cycle. The two-year cycle begins on the day you place your first order. So, if you place your first order on June 25, 2013, your cycle will reset on June 25, 2015. Also, Microsoft changed the rules so that you can now order whenever you want - not just once a year.  We also added "My Microsoft Donation Centre” to help you track your Microsoft donation requests. You can see this tab after you login and click on "My Account". 

        > Learn more about how the new Microsoft Donation rules can benefit your organization.

        Donor Partner Ordering Cycle Allotment Donation Details
        Microsoft Every two years - starts on the day you place your first purchase 50 licenses for up to 10 title groups and up to 5 servers (that do not use core-based licensing) regardless of title group.

        Browse products by Title Group using the Microsoft Title Group filter.

        For more details visit Microsoft Eligiblity and Allotment
        Microsoft Get Genuine Program **One request for the lifetime of an organization 50 licenses

        Read more about the Get Genuine Program

        Get Genuine licenses must be ordered separately from any other products. You’ll be able to place a second order for anything else you need immediately after completing your Get Genuine order.  

         

         

        One Time Donations

        The majority of donors that offer software in the "cloud" (meaning they live online rather than on your computer) are once in a lifetime donations that renew automatically through the donor partner at a discount rate, unless you choose to cancel your subscription. Some of these products, require you to renew your membership every year through TechSoup Canada.

        Donor Partner Ordering Cycle Allotment Renewal Rate Donation Details
        Box One time donation for the lifetime of the organization.

        One donation (ever)

        The licenses do not expire or need to be renewed.

        You can request this donation only if you do not already have a paid Box subscription.

        GetGo (Formerly Citrix) - Access to discounted rates One time donation for the lifetime of the organization. Renewal rates apply.

        One GoToAssist

        Unlimited GoToMeeting

        Unlimited GoToMyPC

        Unlimited GoToTraining

        Unlimited GoToWebinar

        50% discount directly through GetGo

        This offer provides access to an 50 percent discount on a one-year subscription for new users. After you request this offer and pay TechSoup Canada's administrative fee, you'll also pay GetGo directly for the discounted subscription. Then the 50% discount gets renewed automatically through GetGo

        eTapestry Starter Package, Initial Subscription One time donation for the lifetime of the organization. Renewal rates apply. One donation (ever) Subsequent years are offered at a 10 percent discount from the retail price directly through eTapestry This subscription is not available to current or previous eTapestry subscribers
        Shopify - for organizations with higher budgets One time donation for the lifetime of the organization. Renewal rates apply. One donation (ever)

        You can receive a 10 percent discount by choosing a prepaid one-year plan or a 20 percent discount by choosing a prepaid two-year plan

        Shopify will continue to waive monthly transaction fees if you renew your plan, regardless of which plan you choose

        Shopify will notify you by email one week before your initial subscription ends. The credit card on file with Shopify will automatically be billed for one month of the Unlimited plan at standard rates unless you cancel or switch to a downgraded plan to reduce monthly costs
        Shopify - for organizations with lower budget One time donation for the lifetime of the organization. Renewal rates apply. One donation (ever)

        You can receive a 10 percent discount by choosing a prepaid one-year plan or a 20 percent discount by choosing a prepaid two-year plan

        Shopify will continue to waive monthly transaction fees if you renew your plan, regardless of which plan you choose

        Shopify will notify you by email one week before your initial subscription ends. The credit card on file with Shopify will automatically be billed for one month of the Unlimited plan at standard rates unless you cancel or switch to a downgraded plan to reduce monthly costs
        Sumac Gold One time donation for the lifetime of the organization, renewal rates apply. One donation (ever) Retail Rate - directly through Sumac

        This donation covers all first years fees for the software, including installation, training, updates, and unlimited phone and email support (about a $2,500 value). The donation does not include subsequent year fees. For information on subsequent year fees, please visit: http://www.sumac.com/techsoup

        Data conversion is not part of this donation. Sumac offers a service that takes care of data conversion for you for a very reasonable rate, or you can do it yourself

         

        Donors with no ordering limits

        So long as you are eligible, order whenever you want and however many you want!

         

        Donor Partner Ordering Cycle Allotment Donation Details
        Adobe Cloud No cycle No limits Organizations may request an unlimited number of individual Creative Cloud memberships. This offer provides access to discounts on Adobe's standard rates for their Creative Cloud plans. This offer is valid only for new Adobe memberships.
        CDI Computers No cycle No limits Eligible organizations may request as many CDI products as they need. However, each request may include no more than 10 of any individual product. For requests with more than 10 of an individual CDI product, please make arrangements with TechSoup Canada. This is so we can ensure there is enough inventory for everyone.
        DonorPerfect Discounted No cycle No limits

        Organizations may request an unlimited number of access to discounted rates products.

        Organizations with annual operating budgets under US$1 million are eligible for access to discounted rates products.

        Soc Nonprofit Orgs No cycle No limits A certificate is not part of the TechSoup Canada offer; it is available through the Learning Institute program of the Society for Nonprofit Organizations (SNPO)
        GrantStation Discounted No cycle No limits

        There is a special promotion for GrantStation three times a year that reduces the admin fee by more than $200

        During this promotion, organizations may request up to 20 GrantStation memberships. If you need more than 20 memberships, you will need to contact GrantStation directly

        Learn more about this special promotion

        Tech Impact Program No cycle No limits

        If eligible, your organization may receive an unlimited number of Tech Impact products.