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Case Studies

Huddle Improves Team Collaboration for CERIC

CERIC Case StudyImagine trying to get feedback on a document. You attach the file to an email, send it to your team and they review the file. Some emailed you directly with input; others replied-all. Now, you have the not-so-efficient task of consolidating everyone’s feedback back into one document.

How the Leacock Foundation Uses Technology to Reach Underserved Youth

Leacock FoundationThe Leacock Foundation runs educational programs that reach underserved youth in South Africa and in Toronto -- all with just a handful of staff. How are they able to accomplish this feat? With a lot of passion, hard work and good tech planning.

How Furniture Bank Used Innovative Technology to Increase Social Impact

Furniture Bank Case StudyLearn how Furniture Bank, a registered charity and social enterprise based in Toronto, used iPads and SalesForce to help an additional 2,600 households a year.

Case Study: Moving Email to the Cloud

CLNH ThumbnailCommunity Living North Halton (CLNH) uses Google to host their emails and no, they don’t end with

CRM Case Study: Cambridge Self Help Food Bank and Sumac

CSHFB Case StudyConstituent Relationship Management (CRM) can vastly improve a nonprofit's operations, fundraising initiatives, volunteer management and more, but deciding on a CRM system can be a very difficult task. Dianne McLeod, Program Coordinator at the Cambridge Self Help Food Bank (CSHFB), shares with us her experience with implementing a new CRM (Sumac) at CSHFB.

CRM Case Study: Maytree Foundation and Salesforce

Maytree Case StudyTo help nonprofits understand the process of implementing and migrating to new CRM, I spoke with Markus Stadelmann-Elder, Director of Communications at Maytree Foundation, about his experience with choosing and implementing a SalesForce.

Online Meetings with GoToMeeting - TechSoup Canada’s Story

As the Canadian partner in the global TechSoup network, meeting in person is rarely an option - we rely on online meetings for our communications. This is especially important for our current project to update our website. For this project, we’re working with the TechSoup development team in Poland, and in order to manage the project efficiently we need to have frequent online meetings to check in on the project status and make sure we are communicating clearly. In these meetings we need to be able to talk to each other for free (i.e. no long distance costs), chat (e.g.

Big Brothers and Big Sisters of Canada Gains Flexible Access, Consistent Communications with Microsoft Dynamics CRM

TechSoup Canada’s donation program freed up time and money so staff can focus on what is most important — finding the right match for the thousands of children waiting for mentors.
Robin Benedict, Executive Director of Big Brothers Big Sisters Annapolis Valley

Community Living North Bay


TechSoup has proven to be a valuable resource for our organization and we feel that any other non-profit charitable organizations can also benefit from their services.

Jason Bourgeault, IT Manager, Community Living North Bay

Opening the curtain on a new act at the Etobicoke School of the Arts

Communication was fragmented. The school was being supported by four websites and a monthly electronic newsletter. As well there were multiple Facebook pages and YouTube channels.