As with any other year, the end of 2019 leading into January 2020 was an exciting time for those of us at the intersection of fundraising and technology. Tech predictions for 2020 showed an increased use of technology and software for the upcoming year, and fundraising professionals began to plan for the expanded capabilities this would afford.
It’s no secret that nonprofit organizations face lots of technological challenges. Nonprofits have low budgets. They have to be careful with their finances. They tend to rely on older computers, lots of paperwork, and time consuming data entry. Nonprofits are often looking for new ways to improve their workforce management. The answer? Automation - in a number of areas.
Communication is key for improving engagement. You want your donors and stakeholders to be able to get in touch with you quickly and easily. You’ve likely already invested in a VoIP landline and live chat software. Now it’s time to start automating things. Enter chatbots.
Our contemporary business and social environment relies upon the advantages of our digital world. While not everyone is fluent in tech use, most to some degree spend a significant percentage of their lives online and undertake many of their essential tasks and communications via digital platforms.
Support for Microsoft Office 2010 is scheduled to end on October 13th, 2020. If your nonprofit is among the majority of companies still using Microsoft Office 2010 programs, it’s time to start planning your next Microsoft Office upgrade before October. The good news is that your nonprofit has access to free and discounted subscriptions to Microsoft 365, or Microsoft Office Standard 2019 from TechSoup Canada.
It’s common to think data breaches only happen to private/for-profit companies like Target and Home Depot, but nonprofits are targeted too. People Inc., a nonprofit human services agency operating in Western New York, suffered a data breach in 2019 that caused sensitive medical information of its former and current clients to be exposed. Don’t put your organization at risk. Here are some measures you can take to shore up your data security.
How the right software saved time and money - while improving programs: Eleven years ago, when Wesley Chenery took on the role of IT specialist at the Alberta South Regional Office of the Canadian Mental Health Association (CMHA) the computers were old and the software was either extremely outdated or in some cases, completely missing.
In this webinar, IT contract specialist Phil Downe of Relations Management Group xplains how to do cloud-based software negotiations with confidence. Although cloud-based software is revolutionizing the nonprofit sector, IT vendors are eager to exploit this revolution, locking unsuspecting organizations into unfair contracts and ballooning expenses over time. As it turns out, "nonprofit pricing" doesn't always translate to a good deal.
Over the past few weeks, we have been taking some time to unpack the most common challenges and objections that nonprofits face when considering investing in a CRM. First we took some time to look at the basics of a CRM. We then explored what a CRM looks like to different members of a nonprofit team.
On April 1st, 2018, Microsoft will be making changes to their program on TechSoup Canada. Some of these changes will impact the current Microsoft Software Donation Program on TechSoup Canada, and may be of interest to your nonprofit or library. Please take a few minutes to review, so that you can plan effectively for your technology needs.