By: Chris Peters
This article was adapted from TechSoup's MaintainIT Project, an
effort funded by the Bill & Melinda Gates Foundation to gather and
distribute stories around maintaining and supporting public computers.
Originally published September 22, 2009, this article was updated
September 18, 2014 to remove old links and outdated sections.
Resources to help you keep disasters from becoming disastrous
Disaster preparedness isn't just about being ready for a fire or earthquake; it’s a nimble, flexible approach to your organization’s day-to-day programs and operations.
How the right software saved time and money - while improving programs: Eleven years ago, when Wesley Chenery took on the role of IT specialist at the Alberta South Regional Office of the Canadian Mental Health Association (CMHA) the computers were old and the software was either extremely outdated or in some cases, completely missing.
In this webinar, IT contract specialist Phil Downe of Relations Management Group xplains how to do cloud-based software negotiations with confidence. Although cloud-based software is revolutionizing the nonprofit sector, IT vendors are eager to exploit this revolution, locking unsuspecting organizations into unfair contracts and ballooning expenses over time. As it turns out, "nonprofit pricing" doesn't always translate to a good deal.
Over the past few weeks, we have been taking some time to unpack the most common challenges and objections that nonprofits face when considering investing in a CRM. First we took some time to look at the basics of a CRM. We then explored what a CRM looks like to different members of a nonprofit team.
On April 1st, 2018, Microsoft will be making changes to their program on TechSoup Canada. Some of these changes will impact the current Microsoft Software Donation Program on TechSoup Canada, and may be of interest to your nonprofit or library. Please take a few minutes to review, so that you can plan effectively for your technology needs.
As the nonprofit landscape gets more and more complex, relationships with donors gain even more value. Over the next few weeks, we’ll be unpacking some of the most common objections to adopting a CRM system at your nonprofit, including answering some of the most pressing questions you might have about the process.
For our first webinar of the 2018, we asked a handful of experts to share thoughts around trends an issues they see as especially relevant to the nonprofit sector this year. It's a wide ranging conversation that visits the intersections of #nptech and reconciliation, marketing and communications, web development, data mining, digital rights, and responsible data handling. We get invaluable input from Alexander Dirksen of First Nations Technology Council, Marlene Oliveira of moflow, Yaa Otchere of Not An Elephant, Maryam Sahebol-Amri of TechSoup Canada, and Carolyn Tackett and Rogelio Lopez of Access Now. The recording is below, and each of the expert videos are embedded individually on this page as well.
Before purchasing any IT solution from a vendor, you always need to ask a few critical questions. Otherwise, it’s easy to end up locked into a deal that seems great now but becomes unfair and unaffordable in the future. In this post, legal expert Phil Downe shares guidance on how to ensure that you are negotiating from a place of both confidence and competence.
When the Green Care Farm was starting out, TechSoup Canada was the first organization they went to for help. Donna ordered software to do her own accounting, operate her database, design marketing materials, and enhance her digital security. She also ordered Microsoft Office, and GrantStation to help expand her donor base. She said this software has been integral to helping her programs grow.