All about CRM
Do you track your donors in a spreadsheet? Never heard the term "CRM" before? Have a CRM but find it doesn't fit well in your organization?
This webinar will provide an introduction to constituent relationship management (CRM). (Constituents include donors, volunteers, etc.) It will cover:
* What is a CRM and why should you care?
* What to think about before you choose a CRM
* What are some popular nonprofit CRM systems
* A case study of a nonprofit's experience moving to a CRM
- CRM Evaluation Criteria Worksheet (Developed by AlterSpark Consulting)
- Managing Relationships at Your Organization
Date: May 19, 2011 1:00pm - 2:00pm (EDT)