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All about CRM

Description:

Do you track your donors in a spreadsheet? Never heard the term "CRM" before? Have a CRM but find it doesn't fit well in your organization?

This webinar will provide an introduction to constituent relationship management (CRM). (Constituents include donors, volunteers, etc.) It will cover:
* What is a CRM and why should you care?
* What to think about before you choose a CRM
* What are some popular nonprofit CRM systems
* A case study of a nonprofit's experience moving to a CRM

Recording:

Presentation:

http://portal.sliderocket.com/app/fullplayer.aspx?id=ade6b2de-2d0d-4c28-85f7-e6bcdc2f8674

Resources:

Date: May 19, 2011 1:00pm - 2:00pm (EDT)