Data & Relationship Management
CVHIS is a non-profit organization providing programs and support services to acquired brain injury survivors, their families and caregivers. When Beverly arrived in 2015, she quickly noticed the nonprofit’s need for new software, appropriate licenses, and improved processes for using it all. Having accessed TechSoup Canada programs in the past, she immediately signed up for an account and updated software like Microsoft Office, Adobe programs and accounting software.
The first post in this blog series provided a detailed review of performance management practices and listed the steps to implementing a performance management process. This post provides recommendations for successfuly implementing a performance management system in a diversely skilled team setting.
Performance management can be viewed as a systematic process that enables organizations to improve the productivity of employees in a team framework. The approach is implemented by defining roles within specific competence parameters, laying out expectations and establishing realistic goals. Laern more in this infographic created by Rutgers University’s Online Master of Public Administration.
This webinar explains how CRM software can be a great tool to help you report and communicate effectively in your fundraising efforts. Philip Manzano of Keela.co explains how to show donor impact and retain donors by creating reliable reports and data.
This webinar is Part 2 of a 2-part series on cybersecurity and nonprofits. In this webinar, Imran Ahmad of Miller Thomson, LLP provides an overview of how to create your own cybersecurity plan and implement best practices. Ahmad also explains the upcoming mandatory breach notification requirements in case of a breach.
Despite all the resources public libraries have to offer, they sometimes lag behind in technology. Big data has become an essential tool in the business world, but most libraries have not yet adopted predictive analytics. The good news? Tech leaders are urging Ottawa to create a national big data strategy.
By building our awareness of how our human rights are impacted online, we can become better equipped to protect and extend them. In Canada, we need only look at the current headlines to see proof that there are pressing digital rights issues - existing and emerging - facing communities across the country. Read on for a look at some of the digital rights debates that are now impacting Canadians.
In this webinar, Imran Ahmad of Miller Thomson, LLP explains what cybersecurity is, and the cyber risks and legislation affecting nonprofits. Ahmad also explains how nonprofits can implement best practices from a pre-breach standpoint that go a long way to mitigate the negative consequences of a cyber-attack.
Over the past few weeks, we have been taking some time to unpack the most common challenges and objections that nonprofits face when considering investing in a CRM. First we took some time to look at the basics of a CRM. We then explored what a CRM looks like to different members of a nonprofit team.
Over the last few blogs, we have been tackling some of the deepest fears that organizations have when it comes to adopting new technology – and specifically a CRM, and the cost of investing in one. Today, we are going to talk about the importance of institutional knowledge. But let’s start right there. What is institutional knowledge?