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Data & Relationship Management

Strategies for Donor Retention Using Your CRM Software

 This webinar explains how CRM software can be a great tool to help you report and communicate effectively in your fundraising efforts. Philip Manzano of Keela.co explains how to show donor impact and retain donors by creating reliable reports and data.

How Your Nonprofit Can Avoid Data Breaches and Ensure Privacy (Part 2)

 This webinar is Part 2 of a 2-part series on cybersecurity and nonprofits. In this webinar, Imran Ahmad of Miller Thomson, LLP provides an overview of how to create your own cybersecurity plan and implement best practices. Ahmad also explains the upcoming mandatory breach notification requirements in case of a breach.

4 Ways Libraries Can Improve With AI & Big Data

Libraries AI & Big DataDespite all the resources public libraries have to offer, they sometimes lag behind in technology. Big data has become an essential tool in the business world, but most libraries have not yet adopted predictive analytics. The good news? Tech leaders are urging Ottawa to create a national big data strategy.

Digital Rights 102: Highlighting the issues affecting Canadians

By building our awareness of how our human rights are impacted online, we can become better equipped to protect and extend them. In Canada, we need only look at the current headlines to see proof that there are pressing digital rights issues - existing and emerging - facing communities across the country. Read on for a look at some of the digital rights debates that are now impacting Canadians.

How Your Nonprofit Can Avoid Data Breaches and Ensure Privacy

Webinar data privacy In this webinar, Imran Ahmad of Miller Thomson, LLP explains what cybersecurity is, and the cyber risks and legislation affecting nonprofits. Ahmad also explains how nonprofits can implement best practices from a pre-breach standpoint that go a long way to mitigate the negative consequences of a cyber-attack.

Putting it all together: How to convince my nonprofit to Invest in a CRM

Over the past few weeks, we have been taking some time to unpack the most common challenges and objections that nonprofits face when considering investing in a CRM. First we took some time to look at the basics of a CRM. We then explored what a CRM looks like to different members of a nonprofit team.

Why is Institutional Knowledge Important?

Over the last few blogs, we have been tackling some of the deepest fears that organizations have when it comes to adopting new technology – and specifically a CRM, and the cost of investing in one. Today, we are going to talk about the importance of institutional knowledge. But let’s start right there. What is institutional knowledge?

Why it’s Costly NOT to have a CRM

Over the last few blogs, we’ve talk about how great CRMs are. And don’t get us wrong – they’re pretty awesome. Whether it’s a robust program that gives you all the bells and whistles, or a smaller program that enables you the basics of contact management and note taking – each one is able to benefit the organization.

How smaller nonprofits can use a CRM

One of the most common objections to adopting a CRM is the size of the organization. There’s a common misconception that a CRM is only suitable for a bigger organization. I would argue, however, that it is only unsuitable if the organization is looking to remain small. Last time, we looked at the basics of a CRM. Today, let’s take a look at how different people within your organization would benefit from a CRM.

#nptech 2018: Trends, Insights, and Possibilities

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For our first webinar of the 2018, we asked a handful of experts to share thoughts around trends an issues they see as especially relevant to the nonprofit sector this year. It's a wide ranging conversation that visits the intersections of #nptech and reconciliation, marketing and communications, web development, data mining, digital rights, and responsible data handling. We get invaluable input from Alexander Dirksen of First Nations Technology Council, Marlene Oliveira of moflow, Yaa Otchere of Not An Elephant, Maryam Sahebol-Amri of TechSoup Canada, and Carolyn Tackett and Rogelio Lopez of Access Now. The recording is below, and each of the expert videos are embedded individually on this page as well.