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Community Enterprise

SKU: G-43524


Community Enterprise (CE) is open-source enterprise software for organizations to manage their operations, communications, and fundraising. In a single Web-based interface, CE integrates more than 20 modules for managing a broad range of activities, especially content management (CMS) and constituent-relationship management (CRM).

The interface groups the modules into the following broad categories:

  • Sites: Create a new Web site or administer multiple existing sites
  • Content: Manage Web site and e-commerce content and other organizational documents, events, grant or job applications, and polls
  • Contacts: Keep track of information about individuals, households, organizations, and committees, including a history of interactions with them
  • Communications: Send e-newsletters, host Web discussion forums, and send advocacy messages to political or media representatives
  • Financial: Manage donations, e-commerce payments, and expense reports; keep track of transactions in a basic double-entry bookkeeping system
  • Reports: Create reports on virtually any data in CE; view Web site metrics like page views, downloads, and search terms

An animated and narrated look at the interface is available on the CitySoft Web site

Important: Before organizations request a donation of Community Enterprise, they should choose a hosting method and develop an implementation plan, as discussed next.

Hosting: Community Enterprise is a hosted application. Organizations can select one of three hosting options:

  • Internal hosting. Organizations can host Community Enterprise on their own Web servers. The hosting environment must meet the criteria in the System Requirements section below.
  • Third-party hosting: Organizations can use a Web-hosting company of their choice. The organization's technical staff or consultant or the hosting company's staff can set up Community Enterprise on the hosting site. The hosting environment must meet the criteria in the System Requirements section below.
  • CitySoft hosting. Organizations make arrangements directly with CitySoft to host the application on its servers on a month-to-month basis at the normal rate of $75 a month with a one-time $100 setup fee.

Organizations choosing third-party or internal hosting might need additional licenses, such as Activmail or Verisign, that are included in CitySoft hosting.

Implementation Plan: CitySoft strongly recommends use of an implementation consultant for setup, training, and ongoing maintenance and support. Though a consultant is not mandatory, CitySoft recommends that organizations hire at least a few hours of time from an experienced consultant to plan their implementation.

Click here for a list in Portable Document Format of consultants experienced with Community Enterprise. Another way to get in contact with a consultant is to go to the CitySoft Web site and click Request a Demo. Note in your request that you are interested in the TechSoup Canada donation. CitySoft will refer your organization to a consultant who can demonstrate the product.

CitySoft provides product documentation to CE users and also user forums for asking and answering questions. Live support is not available from CitySoft.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.


  • Host server hardware:
    • Pentium III (or higher) processor; Pentium 4 recommended
    • 512 MB or more RAM; 2 GB recommended
    • 30 MB of disk space
    • Separate Web and database servers recommended; however, they must be on the same subnet/network or domain
    • Internal and external network adapters recommended; external adapter must be the gateway
  • Host server software:
    • ColdFusion MX 7 (ColdFusion 8 expected to be supported soon)
    • Windows Server 2000/2003 with all updates and service packs
    • MS SQL 2000 with SP3, current MDAC update, and security patches (MySQL not yet supported)
    • SQL authentication set up with username SA