Lun. au mer., 10h-16h, H de l'Est
1.855.281.5499 (sans frais)

Q: I didn't get the license keys for my NortonLifeLock request!
A: These are sent from NortonLilfelock directly, and since there is a .pdf attached, ironically many email filters will put it to your Spam. Please check your spam folder, and if it's not there within 2 business days of receiving our download email, let us know and we'll request a new set of licenses for you.

Have questions about your account, TechSoup Canada and the Technology Donations Program in general? Please see our general FAQ page for answers to common questions.

Useful resources